One primary action at a time.
Important buttons stay obvious without competing with multiple equally loud calls to action.
Why CoverInMinutes
Temporary car insurance should feel like a clear journey, not a scavenger hunt.
CoverInMinutes puts the vehicle, driver, dates and quote in a predictable order — with support and policy information kept easy to find.
A customer journey that behaves more like a modern checkout.
Insurance information can be detailed. That does not mean every screen needs to feel dense. CoverInMinutes separates the practical quote journey from the deeper guidance so each page has one job.
Mobile-firstClear progressFewer visual distractionsConsistent summaries
DESIGNED AROUND DECISIONS
Each screen should answer one obvious question.
Rather than placing every explanation into the quote form, the journey keeps the action clear and gives the deeper information its own space.
Start
Which vehicle needs temporary insurance?
The registration comes first so the rest of the journey is tied to a specific car rather than a generic form.
Details
Who is driving, and when?
Driver and timing information is grouped together so the core risk information can be reviewed before pricing.
Review
What am I about to pay for?
The important quote information is repeated near checkout so the customer has another opportunity to catch a mistake.
Aftercare
Where do I go once I have paid?
My Portal, payment help, document support, claims guidance and complaints all have distinct routes instead of sharing one generic help button.
What we won’t blur.
The website experience and the insurance contract are different things.
Eligibility
Not every quote can proceed. Underwriting rules still apply.
Accuracy
The customer must provide accurate information and review it before payment.
Documents
The issued policy documents govern the actual cover, limits and exclusions.
BUILT FOR THE SMALL SCREEN TOO
The mobile version is not an afterthought.
A lot of temporary-cover journeys happen while somebody is collecting a car, away from home or dealing with a last-minute change. The layout is designed to remain readable and usable without needing a desktop.
Key details do not disappear.
Where it matters, the vehicle, cover period or next step is repeated so customers are less likely to lose track of the quote.
Support has its own routes.
Payment trouble, claims guidance and general support are separated so customers are not sent to a failed-payment screen for every question.
The journey ends with a check, not a celebration screen.
Customers are reminded that the actual policy documents — not the visual design of the website — are what confirm the insured details.
GOOD TO KNOW
What “clearer” means in practice
The aim is not to make insurance look casual; it is to make each decision easier to identify.
The registration is checked before driver details, so the quote begins with the right vehicle.
Key quote information is repeated at checkout rather than disappearing between screens.
Support, claims and legal information remain separate from the main quote journey so they are easier to find when needed.